While health organizations promote social distancing and public health instructing restaurants to close, families rush to food suppliers to relieve the stress of cooking. As work from home has become the new normal, food delivery services offer employees the opportunity to eat lunch at home without having to interrupt work to cook.

While the Centers for Disease Control and Prevention (CDC) has said that coronavirus cannot be transmitted through food, many food and beverage suppliers have taken precautions to limit the spread of COVID-19. According to the CDC, there is no evidence that food or food packaging is associated with coronavirus. While restaurants, shops, and other facilities remained in business during the COVID-19 outbreak, food supply chain contacts have been a major factor in the outbreak.

When you place an order for home delivery, the number of people signing up to deliver your food increases. A recent report stated that UberEats sales rose about 10 percent during the quarantine period.

While many companies came to a standstill or stopped during the spread of COVID-19, others soared. This is probably because the ride with passengers – who were on one side of the business – slowed down, but not all.

Food delivery services such as Swiggy experienced unprecedented demand during COVID-19 as consumers stayed at home and grocery stores were forced to offer home delivery.

As we have said, times are changing as more and more people of all ages place orders for supplies. Millennials are the leading food suppliers, as they are more likely to order online than their parents and older generations.

A recent study also showed that parents accounted for much of the increase in the failure rate with their children after the pandemic – numbers soared by 4%. Meal-kit manufacturers and Home Chefs also enjoyed a rise in demand as many consumers avoided long queues and crowded grocery stores during the COVID-19 pandemic.

The current market data shows a trend towards food delivery apps and has been well documented recently, but the increasing demand has caused a number of problems, especially with the current consumer behavior. As food delivery has become an increasingly crowded market, some have trouble keeping customers, but those worries are a thing of the past. Such services are most popular with aspiring hobby cooks looking to improve the skills of working families, as well as busy millennials who are attracted to the convenience of following a recipe and having pre-chopped ingredients delivered to their door.

There are a number of strategies and technological developments that food apps need to implement to successfully cater to their users, as well as the need for better customer service and support.

More and more people are using independent delivery services to remain quarantined, and restaurants with fixed delivery systems are also seeing an increase in orders. Food delivery is a vertical form that has experienced tremendous growth due to the ability of people to access a variety of meals without having to leave the confines of their homes. With users around the world forced to stay at home, food delivery apps are working hard to find ways to keep up with rising demand.

The food and catering industry has been hit hard by the coronavirus pandemic, with bars and restaurants forced to close due to health and safety concerns. Many small businesses have turned to local food delivery services and are learning to adapt to the changing ecosystem that is being used to gain consumer confidence.

Update: As of 2nd August 2021, Oota Box does not handle delivery services and it is coordinated by the chef and customer. You can read more about our update to services here.

About

Oota Box is a Home Cooked Food network of 8k+ homes, well-documented kitchens, and a community of talented chefs & bingers.

Oota Box has partnered with home-makers in 70+ locations who love to cook & serve. The food is prepared in their very own houses, they put in all the effort to make the food fresh, hot, healthy & hygienic, in a neatly packed meal box.

Customers can use the platform to find a chef around them, connect with them to place an order, and have the food either picked up or opt-in for the delivery service if the chef provides one.